At Rainbet, your well-being comes before anything else. Gaming is meant to be fun, and we know it stays that way only when it’s kept under control. That’s why we’ve built in a range of tools designed to help you manage your play and stay on top of your habits.
Deposit Limits
Want to keep your spending in check? You can set your own deposit limits, including:
- Daily deposit limit
- Weekly deposit limit
- Monthly deposit limit
These limits stop you from spending more than you’d planned on our platform. And if your circumstances change, you can adjust them anytime from your account settings.
Time-Outs
Sometimes you just need a breather. If that’s the case, we offer short-term cool-off periods:
- 24 hours
- 7 days
- 14 days
While a time-out is active, your account will be locked and we’ll pause all marketing emails too. It’s a simple way to step back and focus on other things for a bit.
Self-Exclusion
If you feel like you need more time away — or want to stop gaming altogether for a while — self-exclusion is available in the following lengths:
- 1 month
- 3 months
- 6 months
- 12 months
Once you choose a period, your account stays locked until it ends. After that, you’re free to reactivate whenever you’re ready.
Account Closure
If gambling has started to feel overwhelming, please reach out to us directly at support@rainbet.com and we’ll close your account for good. Our team takes these requests seriously and we’re here to help, no judgment involved.
Recognising Problem Gambling
It’s worth knowing the warning signs, both for yourself and people close to you. These can include:
- Spending more money or time gambling than you’d originally intended
- Gambling as a way to win back money you’ve already lost
- Borrowing money specifically to gamble
- Keeping your gambling a secret from friends or family
- Feeling anxious, stressed, or on edge when you’re not gambling
If any of this sounds familiar and keeps happening, please don’t wait — reach out for professional support.
Support Resources
We work alongside organizations across Canada that offer confidential help and guidance:
- Connex Ontario (Problem Gambling Helpline): 1-866-531-2600 / connexontario.ca
- Gambling, Gaming and Technology Use Help Line (Canada-wide): 1-888-795-6111 / camh.ca
- Responsible Gambling Council: responsiblegambling.org
These organizations offer real, professional support for anyone struggling with gambling, along with practical tips on playing responsibly.
Age Restriction
Our platform is strictly for players aged 18 and older. We use verification checks to make sure no one underage can register or play. Parents and guardians are also encouraged to install parental control software on shared devices to help block access to gambling sites.
At the end of the day, gambling should stay what it’s meant to be — entertainment, not a way to make money. If it ever stops feeling fun, please reach out. Help is always available.